One hour aquatic therapy sessions consist of a maximum of 55 minutes in the pool. Half hour sessions consist of a maximum of 25 minutes in the pool.
Factors that determine pool time include:
- Arrival time
- The time it takes to get your dog in the pool
- Initial drying time
- Pool cleanup between sessions
Do not feed your dog for at least 6 hours prior to your appointment or 10 to 12 hours if your dog has bowel control problems. You must let us know if your dog has bowel control problems.
Accidents in the pool are a very rare occurrence. In the event that a dog would have a bowel movement in the pool, a $150 charge may be assessed to partially cover the cost of cleanup. Session fees are non-refundable. If we know ahead of time your dog may have bowel control problems, we can take appropriate measures to prevent an accident in the pool.
Should you need to change or cancel your appointment, please provide 24 hours of advanced notice. Otherwise, we reserve the right to charge your credit card for 50% of the services scheduled. If you do not call or show up for your appointment, you will be charged for the full amount of the session.
We accept all major credit cards, cash, and personal checks as forms of payment.